Privacy policy

1. PlayUp takes Your privacy seriously.
2. When You play 2Up, You consent to PlayUp collecting, maintaining, using and disclosing personal information about You and provided by You or by another person in accordance with this policy and the Data Protection Act 1998.
3. This privacy policy does not apply to parties whose websites may be linked or associated with PlayUp’s website. Those website owners are responsible for the privacy of the information they collect and should be contacted directly for details of their privacy policies.
4. Generally, PlayUp keeps a record of one or more of the following types of information about You:
1. Your mobile telephone number;
2. if You are, or have been, a winner, information that identifies You, such as Your name and address and other information provided by You; and
3. 2Up game information, including the number of entries You submit and the date and time of each 2Up entry.
4. If you open a Playup Account, then we will retain your address.
5. All information PlayUp seeks is required for business purposes and for the operation of 2Up.
6. PlayUp does not actively seek to collect sensitive information (e.g., health information or information about Your racial or ethnic origin or any criminal record), unless it is necessary for PlayUp’s business purposes. If PlayUp does have to collect sensitive information, PlayUp will do so in accordance with the relevant privacy principles.
7. Sometimes PlayUp acts as an agent for others when collecting information about You, such as for Your mobile carrier.
8. PlayUp collects and holds information about You when You:
1. play 2Up; or
2. provide PlayUp with Your physical address, email address or other contact details; or
3. contact PlayUp through PlayUp’s website or through the 2Up Website.
9. Other than statistical information, PlayUp does do not collect any information about You through PlayUp’s website or through the 2Up Website unless You provide the information.
10. Generally, PlayUp only collects personal information about You from You, although PlayUp may also collect personal information from the mobile telephone carrier by which the mobile telephone on which You play 2Up is carried. You consent to the collection of such information from such mobile carrier and indemnify PlayUp against any liability including any that arises if the mobile account through which You play 2Up is not owned by You.
11. PlayUp uses Your personal information:
1. to respond to Your request or help PlayUp process Your 2Up entry;
2. effectively to manage and administer 2Up;
3. to ensure PlayUp's business operations are running smoothly, which may include fulfilling legal requirements and conducting confidential systems maintenance and testing and /or;
4. to advise You of the start of, and finish of, a 2Up Match and to communicate with You in relation to Your entry into 2Up.
12. Usually, PlayUp must get Your consent before telling anyone about You. You can give PlayUp Your consent expressly or PlayUp may imply it by Your conduct. You expressly consent to PlayUp providing information to Your mobile carrier, if necessary.
13. In some circumstances, PlayUp is required by law to give out information about You. For example, PlayUp must give Your details to a court if ordered to do so.
14. Your personal information may also be used by PlayUp to help assess Your total relationship and product holding within PlayUp, analyse products and services, evaluate the needs of customers and develop new products.
15. PlayUp takes all reasonable steps to protect Your personal information from misuse, loss, unauthorised access, modification or disclosure.
16. PlayUp has physical, electronic and procedural safeguards to protect Your information that PlayUp holds. Access to information stored electronically is restricted to staff whose job purpose requires access. PlayUp requires all PlayUp’s employees, agents and service providers to maintain the confidentiality of customer information.
17. You need not give PlayUp any personal information about You that may be requested in communications with You. However, without that information, PlayUp may not be able to fulfil Your request, provide You with any prize You may have won or provide You with an appropriate level of service.
18. You can request access at any time to personal information PlayUp holds about You. Your request will be processed within a reasonable time, usually 14 days for a straightforward request. More time may be needed, depending on the request.
19. There is no fee for requesting access to Your information. However, You may be charged the reasonable cost of processing Your request.
20. Sometimes PlayUp is not required to provide You with access - including (without limitation) if the law says access may be denied. If You are refused access to Your personal information, You will be told why. If PlayUp is not required to provide You with access to the information requested, PlayUp will consider, if reasonable, whether the use of a mutually agreed intermediary would allow sufficient access to meet Your and PlayUp’s needs.
21. PlayUp tries to ensure that all information PlayUp holds about You which PlayUp collects, uses or discloses is accurate, complete and up-to-date. You must promptly notify PlayUp if there are any changes to Your personal information.
22. You may ask PlayUp at any time to correct personal information held by PlayUp about You, which You believe is incorrect or out of date. Your request will be dealt with within a reasonable time.
23. If PlayUp disagrees with the accuracy of the information, You may request that a statement be attached to that information noting that You consider it is not accurate, complete or up-to-date.
24. Data will be treated in accordance with the requirements of the data protection act 1998 as amended from time to time.
25. In this privacy policy, reference to "PlayUp" means each member of the PlayUp Group, each agent and service provider of PlayUp that is responsible for 2Up. Members of the PlayUp Group include companies that are related or owned by PlayUp Pty Limited. Members of the PlayUp Group may change from time to time. If You have any questions, concerns or complaints about PlayUp’s privacy policy or practices or would like more information about particular members’ privacy policies or practices please send an email to privacy@iplayup.com
26. PlayUp Interactive Gaming Entertainment (UK) Pty Limited
    Network House
    Bradfield Close
    Woking
    Surrey
    GU22 7RE
    0 1483 242461
    Email: info@iplayup.com
27. PlayUp will try to answer any questions You may have, correct any error on PlayUp’s part or resolve any complaint that You may have about PlayUp’s information handling practices.

If You have any questions regarding this Privacy policy, You should contact PlayUp at info@iplayup.com

Governing Law

These T&Cs are governed by the laws of England and Wales and PlayUp and You agree to submit to the jurisdiction of the English courts. By agreeing to the terms and conditions of use, you acknowledge and agree that the express licence granted to you under this agreement is for the use specified herein, is subject to the payment of the fees, and your strict ongoing compliance with each and every part of the terms and conditions of use.